Your facts, reviewed first
Keep product and policy information in approved knowledge. Missing stock, delivery or policy details stay unknown until the store supplies them.
FOR ONLINE STORES
Prepare helpful product and policy answers from reviewed facts. Keep support requests and conversation history together, with private customer information behind verified access.
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Keep product and policy information in approved knowledge. Missing stock, delivery or policy details stay unknown until the store supplies them.
Record the customer’s question and confirmed contact details so your team can continue. A support request never claims a refund has been issued.
Review call outcomes, transcripts and follow-up in one workspace. Share a caller copy only with consent and recipient verification.
READINESS BEFORE ACTIVATION
Private order lookup and checkout recovery require verified store capabilities and recipient checks. Store connections, refunds and recovered revenue are never inferred from a conversation alone.
Language selection uses Cartesia’s supported capabilities. Voice quality and tasks need testing for every enabled language. SMS, email and recordings require their configured services and permissions.
Real-call demos are not available yet. You can prepare a workspace and test your assistant after connecting voice service.
Pilot pricing will follow a review of usage and provider costs. No paid plan or charge is created here.
Your knowledge, your languages, and a workflow you can review.
Create your workspace